Terms & Condition - Regalia 

General

 You must be 18 years or older to place an order or use this website, or have consent from a legal guardian. Regalia reserves the right to update or change these terms at any time. Any changes will be posted on this page and are effective immediately upon posting. 

Products & Pricing

 All products displayed are subject to availability. We make every effort to provide accurate descriptions and images, but colours may appear differently depending on your screen or device. Prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise. We reserve the right to correct any errors in pricing or product information and to cancel any order placed at an incorrect price. 

Online Pricing Policy

 Prices on www.regalia.style may differ from prices in pop-up activation, or third-party platforms. Promotions and discounts offered online may be exclusive to the website and not applicable pop-ups activation. All prices and product availability are subject to change without notice. If a product is listed at an incorrect price due to an error (e.g., typographical or technical), we reserve the right to cancel orders made at the incorrect price, even if payment has already been processed. 

Orders & Payment

 Orders are confirmed only once payment is successfully received. We accept secure payments via credit/debit cards, EFT, and PayFast. Once your order is confirmed, you will receive a confirmation email with your order details. 

Shipping Policy

 We deliver throughout South Africa via reputable courier services. Orders are processed within 1–3 business days. Delivery typically takes 2–7 business days thereafter. Shipping fees are calculated at checkout and vary depending on location and order size. We are not liable for delivery delays caused by courier services, strikes, public holidays, or other external factors. Tracking information will be provided once your order has been dispatched. 

Refund & Return Policy

 You may request a return or refund within 7 days of receiving your order. To be eligible for a return, items must be: 

  •   - Unused and in original condition
  •   - Returned in original packaging
  •   - Accompanied by proof of purchase

  • PLEASE NOTE: A defective item will not be accepted if the item:

  • is faulty due to normal wear and tear (that means the normal damage that occurs over time);
  • is damaged by you (Accidently or not) or you didn’t take good care of it;
  • is damaged by electrical surges or sea air corrosion (like rust/tarnish);
  • is damaged because you modified it; or
  • works  as described on our website, but you’re using it for an unintended purpose or misuse of the item

 Customers are responsible for return shipping costs unless the item was received damaged or in error. Refunds are processed within 7–15 business days after we receive and inspect the returned item. Refunds are issued via the original payment method. Non-refundable items include: 

  •   - Custom-made or engraved pieces
  •   - Gift cards
  •   - Sale or promotional items (unless defective)

 To request a return or refund, please email us at shop@regalia.style with your order number and reason for return. 

Exchanges

 Exchanges are allowed within 7 days for sizing or colour adjustments, subject to product availability. The same conditions as returns apply. Shipping costs for exchanges are borne by the customer. 

Copyright & Intellectual Property

 All content on this website, including but not limited to product designs, images, logos, text, graphics, and layout, is the property of Regalia or licensed for our use. All rights are reserved. No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our prior written permission. Use of any material from this site for commercial purposes without permission is strictly prohibited and may result in legal action. 

Privacy

 We are committed to protecting your privacy and handling your personal information in accordance with the Protection of Personal Information Act (POPIA). For more details, please refer to our Privacy Policy. 

Limitation of Liability

 Regalia will not be held liable for any indirect or consequential damages arising from the use of our website or products. Our liability is limited to the total amount paid for the item purchased. 

Governing Law

 These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms will be handled in the courts of Cape Town, unless otherwise agreed. 

Contact Information

 Email: shop@regalia.style Gauteng, South Africa